![]() If you have any further trouble accessing Calm's premium content, please write to our support team here and provide a screenshot of the locked content, along with the email address on your Calm account. If this does not work for you, please make sure that your Calm app is updated to the latest version. From here, log back in by heading to 'Profile' and selecting the option to log in.After logging out please quit the app, and then re-launch it. Scroll down and you will see an option to log out. To log out, tap the 'Profile' button in the bottom right corner of the home screen, then select the Settings gear icon in the upper left corner. If you do not see the option to 'Sign up or Log in', please first log out of your Calm app.If your screen reads 'Create your Calm account,' please select 'Log in' at the bottom. In the Profile menu, select 'Sign up or Log in'.To sign in to the Calm website, click 'Log in' in the upper right corner. Please note whether you used a third-party login method (Facebook, Google, or Apple) when redeeming this offer. The first thing to do is make sure you are using the same Calm account login credentials you used to redeem your Calm offer. I've signed up for Calm through Xbox Game Pass, but the Calm Premium content is still showing up with a lock symbol. We are unable to change the expiration date of your subscription. The offer will begin a new subscription on the date of redemption. Please note: If you already have a paid subscription, redeeming this offer will NOT extend the length of your current subscription. For step-by-step instructions on canceling the auto-renewal of your current Calm subscription, please view our help center article: How to Cancel My Subscription. However, if you have never activated a free trial on your Calm account and you already have a paid subscription, you can redeem this offer once the auto-renewal of your current paid subscription has been canceled. This offer is intended for new Calm users who have never activated a free trial. If using your Xbox mobile app, you will be prompted to claim the perk on your console or PC.Ĭan I redeem the offer if I already have a paid subscription on my account?.You should then be directed to a Calm web page to complete the sign-up process.If using your Xbox PC app, click 'Redeem online'.You should then be directed to a Calm web page to complete your sign-up process.Scan the QR code on the next screen with your phone.If using your Xbox console, click 'Claim' to claim your offer.Find the Calm perk and click or tap to open.From your Xbox console, Xbox PC app, or mobile app, navigate to the Game Pass Perks gallery.Calm has partnered with Xbox to offer Game Pass Ultimate subscribers a 3-month free trial of Calm Premium, plus 50% off the first year upon renewal.
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